Privacy policy

At BrightWaveHubs, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you shop with us or interact with our site, we collect the following information:

  • Personal Information: Name, address, email address, phone number, and payment details when you make a purchase.

  • Technical Information: Your computer’s IP address, browser type, and operating system to help us improve your experience.

  • Marketing Preferences: With your consent, we may send emails about new products, promotions, and store updates.

2. Consent

How We Obtain Consent:
By providing personal information to complete a purchase, verify payment, or arrange delivery, you consent to its use for that purpose. For marketing purposes, we will ask for your explicit consent before contacting you.

Withdrawing Consent:
You can withdraw consent at any time by contacting us at support@brightwavehubs.shop or by mailing us at:

BrightWaveHubs
3455 Moreland Ave, Conley, GA 30288, United States

3. Information Disclosure

We may disclose your information if required by law or in cases where you violate our Terms of Service.

4. Shopify Platform

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products securely.

  • Data Storage: Your information is stored securely on Shopify servers behind firewalls.

  • Payment Security: Direct payment data is encrypted following PCI-DSS standards. Payment details are stored only as long as necessary to complete the transaction.

For more details, visit Shopify’s Terms of Service and Privacy Statement.

5. Third-Party Services

We use third-party service providers (e.g., payment gateways, analytics, shipping) who may collect and process your information solely to perform their services.

  • Some providers may operate under different jurisdictions; your data may be subject to their local laws.

  • We encourage you to review the privacy policies of any third-party services used during your transactions.

6. Security

We implement industry-standard measures to protect your personal data, including SSL encryption and AES-256 storage. While no system is 100% secure, we follow PCI-DSS guidelines and additional best practices to minimize risks.

7. Cookies

We use cookies to enhance your browsing experience. Some examples:

  • _session_id: Tracks your session info (referrer, landing page).

  • _shopify_visit & _shopify_uniq: Track store visits and page views.

  • cart: Stores items in your cart for 2 weeks.

  • PREF: Google cookie to track visitor location and activity.

You may opt out of cookies through your browser settings.

8. Age of Consent

By using our website, you confirm that you are at least 18 years old, or have parental/guardian consent to allow minor dependents to use the site.

9. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. If we make significant changes, we will notify you so you are aware of how your information is collected, used, and disclosed.

In the event of a merger or acquisition, your information may be transferred to the new entity to continue providing services.

Contact Us

For questions or concerns regarding privacy: